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Costs and pricing

Part of How local services ads and Google Ads work for UK trades

How local services ads and Google Ads work for UK trades

Local services ads and Google Ads work differently for UK trades: compare lead and click models, eligibility, control and booked-job tracking.

What to take away

  • Local Services Ads charge per lead in GBP and show a Google Guaranteed badge after Google's checks.
  • Google Ads charge per click, so you pay for traffic even when it does not become a job.
  • LSA availability depends on your trade and city, so check your postcode area first.
  • Google Ads gives more control over keywords, landing pages and timing; LSA gives warmer intent but less control.
  • Compare cost per booked job, not cost per click or lead alone.

How Local Services Ads and Google Ads differ

LSA places your business at the top of Google search results for service queries. The lead contacts you through Google, often by phone or message. Google Ads places paid ads across search and other networks. It sends visitors to your site or landing page.

LSA vs Google Ads

Local Services Ads

Placement
Top of search
Lead route
Google contact
Control
Google format
Auction
Lead matching

Google Ads

Placement
Search and networks
Lead route
Your site
Control
Keywords and ads
Auction
Bids and quality

The Google Ads auction combines bids with quality signals, so the top slot is not simply the highest bidder. You choose keywords, write ads, set a daily budget and manage bids. LSA is closer to a directory: Google controls the format and matches leads.

A strong map pack presence can lower paid lead costs, so start with this guide to Google Business Profile for plumbers. A weak profile makes both channels work harder.

How payment works: leads vs clicks

With LSA you pay per lead, not per click. A lead might be a phone call, message or booking request. You set a budget, but Google decides the lead price. In the UK, LSA prices appear in pounds and vary by trade, city and job type.

Pay per lead vs click

Local Services Ads

Payment
Per lead
Lead type
Call, message, booking
Price set by
Google
Best for
High-value jobs

Google Ads

Payment
Per click
Lead type
Click to site
Price set by
Auction
Best for
Research-heavy work

With Google Ads you pay per click. A click can come from a ready-to-buy customer or a curious browser. You can add negative keywords, adjust location targeting and send traffic to a conversion page.

Pay per lead can suit high-value jobs, such as boiler installation or emergency plumbing. Pay per click can suit research-heavy work, such as bathroom fitting. The right choice depends on how quickly a lead becomes a booked job.

Eligibility and the Google Guaranteed badge

LSA eligibility varies by city and trade. Google lists supported categories and locations, and may expand or pause them. Check your service area before you build a plan around LSA. If your trade is not supported, Google Ads is the main paid search route.

LSA eligibility checklist

  • Check trade and city support
  • Pass background and licence checks
  • Maintain Google Business Profile
  • Keep evidence for guarantee claims

To earn the Google Guaranteed badge, you must pass Google's background and licence checks. The badge tells customers that Google may back the work under its guarantee terms. Any guarantee claim in your own ads must still meet the CAP Code, which the ASA enforces via the advertising codes. Keep evidence for every claim.

LSA also needs a Google Business Profile. Reviews, service areas and opening hours feed the lead matching. A suspended or thin profile can block LSA even when your trade is eligible.

Measure value by booked jobs

Do not compare a lead price with a click price directly. Compare the cost to win a booked job. For LSA, add the lead price to your quote and admin time. For Google Ads, add the click cost to your landing page and follow-up time.

Track calls from each channel with call tracking for UK local services. That gives a booked-job cost per channel, not a platform vanity metric. If you follow up leads by phone or email, the ICO's direct marketing guidance sets out consent and soft opt-in rules.

Budget test: run both channels for a set period, then compare booked jobs. Use the same service area and job types. Anything else is guesswork.

A decision table for UK trades

Local Services Ads

Payment model
Pay per lead in GBP
Google Guaranteed badge
Available after checks
Where ads show
Top of search for service queries
Control over keywords
Limited
Control over landing page
Limited to profile
Eligibility
Trade and city dependent
Best for
Urgent, high-intent jobs
Main risk
Lead quality and volume vary

Google Ads

Payment model
Pay per click in GBP
Google Guaranteed badge
Not part of standard ads
Where ads show
Search, display, video and more
Control over keywords
Full keyword and negative keyword control
Control over landing page
Full landing page control
Eligibility
Broad, subject to policy
Best for
Research-heavy or niche services
Main risk
Paying for clicks that do not convert

Common questions

Do Local Services Ads cost more than Google Ads?

Not necessarily. LSA can cost more per lead than a cheap click, but a lead may be closer to booking. Compare cost per booked job in your trade and city. Google Ads can be cheaper if your landing page converts well.

Can I run Local Services Ads and Google Ads together?

Yes. Many trades use LSA for urgent jobs and Google Ads for broader searches. Keep separate budgets and track leads by source. That shows which channel pays.

Are Local Services Ads available across the UK?

Availability varies by trade and city, so check your service area in your Google Ads account. If LSA is not offered, use Google Ads, your Business Profile and other local channels. Do not assume a national rollout.

Do I need the Google Guaranteed badge to use Local Services Ads?

The badge comes with LSA when you pass Google's checks. It is not a separate product you can buy. If you cannot pass the checks, Google Ads remains.

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