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Reviews

Part of How to check local business marketing reviews before you pay

Which local service marketing product comparison fits your buying decision?

A practical comparison of local service marketing products, with a decision table covering lead marketplaces, platforms, ad tools and managed suppliers.

What to take away

A local service marketing product comparison should start with the buying job, then name the products that fit it. Checkatrade, MyBuilder, Google Ads, BrightLocal and Yell cover different jobs, not one ranking.

  • Electronic marketing duties date back to the Privacy and Electronic Communications Regulations 2003. They still govern what any lead product may do with a phone number, so read the ICO guidance on direct marketing and electronic communications before you rank suppliers.
  • Compare by buying jobfilling a quiet week, replacing a supplier who stopped performing, or building a channel you can measure.
  • Feature grids reward the vendor's roadmap rather than your enquiry sources.
  • Budget for follow-up time, not just the licence fee or the price per lead.

Compare by buying job, not by feature list

A comparison only works when the shortlist follows the job. Filling next week's diary is a different purchase from replacing a supplier who has stopped delivering. Building a channel you can measure over a year is a third job again.

Match the job to the product

Fill next week's diary

Goal
Bookings
Timeframe
Next week
Budget example
£2,000

Steady demand

Goal
Cost control
Timeframe
Ongoing
Budget example
Traceable enquiries

Build a channel

Goal
Measurable growth
Timeframe
One year
Budget example
Scored suppliers

Each job points to a different product shape. An empty Tuesday needs bookings, not a dashboard. Steady demand needs cost control and traceable enquiries. Write the job at the top of the page before any vendor name goes on it.

Put a number in that sentence, such as forty booked jobs a month from a £2,000 budget. Suppliers need something to price against.

Our guide to local service marketing reviews and comparison methods shows how to score each supplier against that target, which is worth reading before you accept a demo.

Named products that cover the four buying jobs

Lead marketplaces sell enquiries, usually per lead or per qualified appointment. They suit firms that answer the phone quickly and follow up within the hour.

Checkatrade sells vetted trade directory membership and customer reviews, so it suits firms wanting steady directory presence rather than exclusive leads. MyBuilder sells leads per posted job.

Bark sells leads and may send the same brief to several trades. Rated People sells leads to trades, while TrustATrader charges annual membership for a vetted listing.

Typical lead prices for MyBuilder, Bark and Rated People often range from around £5 to £60, depending on job value and postcode. Checkatrade membership quotes vary by trade and postcode, often low hundreds of pounds per month.

Four product shapes and trade-offs

Lead marketplaces

What you buy
Enquiries
Best for
Fast phone answering
Workload
Follow up within the hour

All-in-one platforms

What you buy
Consistency
Best for
Several locations
Workload
Daily tool running

Channel-native ad tools

What you buy
Control
Best for
In-house campaign work
Workload
High

Managed suppliers

What you buy
Capacity
Best for
No spare capacity
Workload
Low

All-in-one platforms bundle listings, reviews, scheduling and messaging. BrightLocal focuses on local SEO, listings and review reports; plans typically start at tens of pounds per month per location.

Podium and Birdeye add messaging and review requests; quotes often run to a few hundred pounds per month. Yext manages directory listings and local pages on annual contracts. These suit firms with several locations and someone to run the tool daily.

Channel-native ad tools keep you inside Google, Meta or LinkedIn. Google Ads and Google Local Services Ads charge for clicks or leads; local services leads often cost around £10 to £100 or more in competitive trades.

Meta Ads Manager reaches Facebook and Instagram users by radius; local CPCs often sit around £0.50 to £3. LinkedIn Campaign Manager costs more per click, often £4 to £10, and suits B2B services.

Microsoft Advertising reaches Bing users, often at lower clicks but with less volume. Control is high and so is the workload.

Managed suppliers take the whole job, from creative to reporting. Yell, Add People and The Brains run managed PPC, SEO and social campaigns for UK SMEs. Retainers typically range from around £500 to £2,000 per month, with 12-month contracts common. They suit owners with no spare capacity for campaign work.

Named products compared by buying job

Named productTypePricing modelBest forWatch-out
CheckatradeDirectory and lead marketplaceTrade membership, quote by postcodeSteady directory presence and reviewsNot exclusive lead flow
MyBuilderLead marketplacePay per lead, typically £5 to £60Filling a quiet weekLead quality varies by job
BarkLead marketplacePay per lead, often shared briefBroad service categoriesSeveral pros may quote
Rated PeopleLead marketplacePay per lead, typically £5 to £60Trades wanting job postsShared leads need fast follow-up
TrustATraderDirectoryAnnual trade membershipVetted listing and trust signalsLess control over lead volume
Google Local Services AdsAd toolPay per lead, often £10 to £100+Regulated trades with checksCategory and area limits
Meta Ads ManagerAd toolAuction pricing, often £0.50 to £3 per clickLocal radius campaignsCreative and audience work
LinkedIn Campaign ManagerAd toolAuction pricing, often £4 to £10 per clickB2B and higher-value servicesHigher cost per click
BrightLocalPlatformFrom tens of pounds per month per locationListings and review reportingNeeds daily attention
PodiumPlatformQuote-based, often a few hundred pounds per monthMulti-location messagingCost per location
YextPlatformAnnual contract per locationDirectory listings and local pagesAnnual commitment
YellManaged supplierRetainer, typically £500 to £2,000 per monthOwners with no spare capacity12-month contracts common
Add PeopleManaged supplierRetainer, typically £500 to £2,000 per monthSMEs wanting managed PPC and SEOMinimum terms vary
The BrainsManaged supplierRetainer, typically £500 to £2,000 per monthCampaigns with creative and reportingOnboarding takes time

No shape is inherently better. A marketplace buys speed, a platform buys consistency, and an agency buys capacity. Choose the trade-off that matches your constraint this quarter.

For example, a firm paying £500 a month for a platform may spend twice that on staff time.

Decision table

Choose

Diary gaps next month
MyBuilder or Bark pay-per-lead with a capped weekly spend
Steady demand, weak measurement
Google Ads plus call tracking
Regulated work such as health or finance
Google Local Services Ads or a supplier that shows written consent records
No in-house content skills
Yell or Add People retainer with training included
Several locations, one brand
BrightLocal or Podium with shared reporting

Avoid

Diary gaps next month
Twelve-month platform contract
Steady demand, weak measurement
Bulk lead packs with no source detail
Regulated work such as health or finance
Scraped contact lists
No in-house content skills
A tool stack nobody has time to run
Several locations, one brand
Separate logins per site

If content is the gap, training is often the cheaper fix. The social and content marketing training courses from CIM show what a proper syllabus covers.

Questions that expose weak suppliers

A written brief forces vagueness into the open. Ask what a lead is, how consent is recorded, and what happens when a lead turns out to be wrong.

Pilot terms expose the rest. A four-week trial with a capped spend tells you more than a reference call.

Ask also how quickly a lead is delivered and whether exclusivity is guaranteed. A lead sold to four competitors is a different product from one sold once. Get the answer in writing, with the price attached.

Ask what happens at the end of the contract. Data export, notice periods and any exit fee belong in the comparison notes, not in a renewal conversation six months later.

Read the two sets of answers side by side, because gaps show up in comparison far more clearly than in a single polished pitch.

Before you accept any scorecard attached to a pitch, read our local service marketing review methodology to see how evidence and claims are weighted.

What counts as a lead?

A form fill, a call answered for thirty seconds and a booked appointment are three different products at three different prices. Get the definition in writing before you sign.

Where is the compliance evidence?

Ask for the consent record behind a sample enquiry. A supplier that cannot produce one is asking you to carry the risk.

Channel tactics still matter inside whatever you buy. LinkedIn's ad tips and best practices for audience targeting cover creative testing that applies to local campaigns too.

Common questions

How many products should I compare?

Three or four for most firms. Beyond that you are comparing sales teams rather than products.

Should I pay per lead or per month?

Pay per lead when demand is unpredictable and you can follow up quickly. Pay monthly when you need a cost you can forecast.

Do I need a platform if I only run one channel?

Usually not. Stay inside the ad tool and add a platform when a second channel arrives.

What ends a comparison fastest?

A supplier who cannot name the consent basis for its data. That answer is not negotiable.

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